Warranty Policy

Coverage

  • One-Year Hardware Warranty: All mobile devices come with a one-year warranty from the date of purchase.
  • Eligibility: Contact us to confirm warranty eligibility before purchase.

Exclusions

  • Damage: Warranty does not cover damages from drops, water, and other physical or cosmetic harms.
  • Misuse: Any failure due to misuse beyond recommended guidelines is not covered.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

  • Gift cards

To complete your return, we require a receipt or proof of purchase.

Delivery and Returns

  • Speedy Delivery: Expect your item in 1-7 business days.
  • Hassle-Free Returns: If your product is faulty, return it for an exchange as per our return policy.

Return Policy

  • Satisfaction: If there’s a fault with your purchase, we’re on hand to arrange an exchange.
  • Process: Contact us for an easy and guided return process.

Need Help?

Contact us at info@rocketmobile.lk for questions related to warranty, refunds and returns.